SYNC INCORRECT

MARILYN L. HUTSON on

This is our 1st year using Bivio. During the year we bought
a Pink Sheet over the counter stock....we found that the
price was never the same on our broker statement and our
Bivio statement. At end of year our broker shows $11.35
less than Bivio shows. Does anyone know how to correct this
difference, as it will make a small change in the year end
units and probably taxes. I have tried everything i could
find in Bivio to correct it and haven't found the magic
place.

Laurie Frederiksen on

Hi Marilyn,

This will be an unlisted investment and you will have to update
it's price manually. You should do this every time you make an entry
that requires a valuation such as a member payment, an expense allocated
equally or a withdrawal. You should also update it's price any time you prepare
Valuation or Member status reports for your club.

You can update the price using the "Value Unlisted" button on the Accounting>Investments
page. You should also be prompted to update it if you enter any of the transactions I
mentioned above.

Laurie Frederiksen

MARILYN BERMAN-HUTSON on

thanks so much for the very prompt answer! i will do that now. Marilyn

From: Laurie Frederiksen <laurie@bivio.biz>
To: The Club Cafe <club_cafe@bivio.com>
Sent: Fri, February 12, 2010 1:07:21 PM
Subject: RE: club_cafe: SYNC INCORRECT

Hi Marilyn,

This will be an unlisted investment and you will have to update
it's price manually. You should do this every time you make an entry
that requires a valuation such as a member payment, an expense allocated
equally or a withdrawal. You should also update it's price any time you prepare
Valuation or Member status reports for your club.

You can update the price using the "Value Unlisted" button on the Accounting>Investments
page. You should also be prompted to update it if you enter any of the transactions I
mentioned above.

Laurie Frederiksen

MARILYN BERMAN-HUTSON on

hi laurie,

our investment is not showing as an unlisted investment. the "value unlisted" button does not show anywhere. i did get to an unlisted value page with dates showing unlisted values, however none of them were the correct date or stock

the stock is NTDOY a pink sheet, over the counter, 50 shares purchased on 9/11/09 for $1717.50. i would like to correct it for the end of year, and taxes. it has never recorded correctly, but the software doesn't seem to think it is unlisted. is there any way we can force this, or is there another way to correct it? marilyn

Laurie Frederiksen on

Hi Marilyn,

Actually NTDOY is in our database so it is not an unlisted stock.

What price does your brokerage statement show for 12/31/2009?

Laurie

MARILYN BERMAN-HUTSON on

hi laurie,

12/31/2009.....50 @ 29.593.....1479.65 Fidelity

12/31/2009.....50 @ 29.82........1491.00 Bivio

the difference is $11.35

Marilyn

From: Laurie Frederiksen <laurie@bivio.biz>
To: The Club Cafe <club_cafe@bivio.com>
Sent: Fri, February 12, 2010 6:11:51 PM
Subject: RE: club_cafe: SYNC INCORRECT

Hi Marilyn,

Actually NTDOY is in our database so it is not an unlisted stock.

What price does your brokerage statement show for 12/31/2009?

Laurie

Laurie Frederiksen on

Hi Marilyn,

I’m not sure where your broker is getting their price. I looked at Yahoo Finance, Google Finance and Nasdaq.com and

they all agree with the price bivio has.

Laurie

MARILYN BERMAN-HUTSON on

thanks for checking, laurie. thats a puzzle. is there anything i can do to change it? we would like to be balanced for taxes.

Marilyn

From: Laurie Frederiksen <laurie@bivio.biz>
To: The Club Cafe <club_cafe@bivio.com>
Sent: Fri, February 12, 2010 7:47:39 PM
Subject: RE: club_cafe: SYNC INCORRECT

Hi Marilyn,

I'm not sure where your broker is getting their price. I looked at Yahoo Finance, Google Finance and Nasdaq.com and

they all agree with the price bivio has.

Laurie

Laurie Frederiksen on

Dear Marilyn,

You can certainly change this security to an unlisted one and enter whatever prices you'd like.

I'm not so sure that would mean that your records were "correct".

I would suggest that you contact the broker and ask why their price differs from every other source

of information that seems to be out there.

Brokers do leave it up to you to make sure the information they give you that has tax consequences is correct.

That's why you usually see a "consult your tax advisor" disclaimer on everything.

Laurie Frederiksen

MARILYN BERMAN-HUTSON on

hi laurie....

i did talk with our broker for quite a long time before i contacted you. they said that with pink sheets there usually is a time delay...that who ever does their postings probably didn't go back and update the info we both checked historical prices also. that was a holiday weekend, their offices closed early on the 31st, and they probably didn't update when they came back.

if there is a way that i can just change the amount to reflect the Fidelity price for the end of year i would be happy for the moment. we are doing club taxes on Sunday so the numbers would be right. then maybe i can address making it "correct", if that can be done.

thanks so much, marilyn

From: Laurie Frederiksen <laurie@bivio.biz>
To: The Club Cafe <club_cafe@bivio.com>
Sent: Sat, February 13, 2010 11:29:09 AM
Subject: RE: club_cafe: SYNC INCORRECT

Dear Marilyn,

You can certainly change this security to an unlisted one and enter whatever prices you'd like.

I'm not so sure that would mean that your records were "correct".

I would suggest that you contact the broker and ask why their price differs from every other source

of information that seems to be out there.

Brokers do leave it up to you to make sure the information they give you that has tax consequences is correct.

That's why you usually see a "consult your tax advisor" disclaimer on everything.

Laurie Frederiksen

Myrelle on

Laurie,

A long time ago I asked the same question. The response I received, after much consternation and research, was that the Broker
used the price at the time of the actual Buy/Sell and Bivio and other S/W programs used the closing price at end of trading day.

I do not know if that is true or if it would have any effect on the questions Marilyn had so that is why I am sending this response just to you.
Sometimes in good faith, we pass along mis-information. If the above might answer the question, feel free to share it. If not, then I
have not spread an untruth.............

Bivio was always good for me when I was Treasurer. I totally enjoy reading ALL the notes that are shared. I learn a little more each time.

Myrelle McHale

On 2/13/2010 9:29 AM, Laurie Frederiksen wrote:

Dear Marilyn,

You can certainly change this security to an unlisted one and enter whatever prices you'd like.

I'm not so sure that would mean that your records were "correct".

I would suggest that you contact the broker and ask why their price differs from every other source

of information that seems to be out there.

Brokers do leave it up to you to make sure the information they give you that has tax consequences is correct.

That's why you usually see a "consult your tax advisor" disclaimer on everything.

Laurie Frederiksen

MARILYN BERMAN-HUTSON on

thank you....we are getting closer to an answer, but not a fix. appreciate the info, marilyn

From: Myrelle <myrelle@npgcable.com>
To: The Club Cafe <club_cafe@bivio.com>
Sent: Sat, February 13, 2010 2:23:03 PM
Subject: Re: club_cafe: SYNC INCORRECT

Laurie,

A long time ago I asked the same question.   The response I received, after much consternation and research, was that the Broker
used the price at the time of the actual Buy/Sell and Bivio and other S/W programs used the closing price at end of trading day.

I do not know if that is true or if it would have any effect on the questions Marilyn had so that is why I am sending this response just to you.
Sometimes in good faith, we pass along mis-information.   If the above might answer the question, feel free to share it.   If not, then I
have not spread an untruth.............

Bivio was always good for me when I was Treasurer.   I totally enjoy reading ALL the notes that are shared. I learn a little more each time.

Myrelle McHale

On 2/13/2010 9:29 AM, Laurie Frederiksen wrote:

Dear Marilyn,

You can certainly change this security to an unlisted one and enter whatever prices you'd like.

I'm not so sure that would mean that your records were "correct".

I would suggest that you contact the broker and ask why their price differs from every other source

of information that seems to be out there.

Brokers do leave it up to you to make sure the information they give you that has tax consequences is correct.

That's why you usually see a "consult your tax advisor" disclaimer on everything.

Laurie Frederiksen

Myrelle on

Marilyn,

If memory serves me correctly, (and this was a couple years ago) we just went in, deleted the transaction and re-entered it.
Our Club hated to do that because in the past we always were told by TDAmeritrade (or Waterhouse) and they listed the
price at the time of day it came up. It was always listed --along with the commission-- and we had no problem. Then the
difference of price came up and we just went with the flow..........

Bye for now. Myrelle

On 2/13/2010 12:49 PM, MARILYN BERMAN-HUTSON wrote:

thank you....we are getting closer to an answer, but not a fix. appreciate the info, marilyn

From: Myrelle <myrelle@npgcable.com>
To: The Club Cafe <club_cafe@bivio.com>
Sent: Sat, February 13, 2010 2:23:03 PM
Subject: Re: club_cafe: SYNC INCORRECT

Laurie,

A long time ago I asked the same question. The response I received, after much consternation and research, was that the Broker
used the price at the time of the actual Buy/Sell and Bivio and other S/W programs used the closing price at end of trading day.

I do not know if that is true or if it would have any effect on the questions Marilyn had so that is why I am sending this response just to you.
Sometimes in good faith, we pass along mis-information. If the above might answer the question, feel free to share it. If not, then I
have not spread an untruth.............

Bivio was always good for me when I was Treasurer. I totally enjoy reading ALL the notes that are shared. I learn a little more each time.

Myrelle McHale

On 2/13/2010 9:29 AM, Laurie Frederiksen wrote:

Dear Marilyn,

You can certainly change this security to an unlisted one and enter whatever prices you'd like.

I'm not so sure that would mean that your records were "correct".

I would suggest that you contact the broker and ask why their price differs from every other source

of information that seems to be out there.

Brokers do leave it up to you to make sure the information they give you that has tax consequences is correct.

That's why you usually see a "consult your tax advisor" disclaimer on everything.

Laurie Frederiksen

Laurie Frederiksen on

Hi Myrelle,

We use the actual price when a buy/sell transaction is entered also.

But this question referred to the price used for a valuation. Closing price is

what is used for each day's valuation.

Laurie

Laurie Frederiksen on

Hi Marilyn,

I'm confused a bit.

The price bivio is using is correct. Your broker has said their price is incorrect. Why would you want to change the bivio

records to an incorrect number to do taxes?

Laurie

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