Hello:


I am doing a test run with Bivio and Club Accounting Online.
(My annual maint. fee for Club Accounting is coming due and
I would like to see if these make life any easier). I have
transferred one clubs books to both these services from Club
Accounting v 3 without a hitch, everthing looks OK.

However, in the other club where I am treasurer, I attempted
the same thing. In both Bivio and CAO, one member
completely disappeared and I found my name associated with
the missing member's units and valuation units. Did anyone
else experience anything like this? If so, how can one
correct/work around the problem?

Thanks,

Tom McGuire
maclin_74@yahoo.com
Carmichael, CA

Tom McGuire writes:
> However, in the other club where I am treasurer, I attempted
> the same thing. In both Bivio and CAO, one member
> completely disappeared and I found my name associated with
> the missing member's units and valuation units. Did anyone
> else experience anything like this? If so, how can one
> correct/work around the problem?

We can solve this problem. I suspect it is a bug in the CAO data, or
in a false matching on the import side into bivio. Email
support@bivio.com, and we'll look into it.

Cheers,
Rob

Rob Nagler wrote:
> Tom McGuire writes:
> > However, in the other club where I am treasurer, I attempted
> > the same thing. In both Bivio and CAO, one member
> > completely disappeared and I found my name associated with
> > the missing member's units and valuation units. Did anyone
> > else experience anything like this? If so, how can one
> > correct/work around the problem?
>
> We can solve this problem. I suspect it is a bug in the CAO data, or
> in a false matching on the import side into bivio. Email
> support@bivio.com, and we'll look into it.
>
> Cheers,
> Rob

Actually the data transfer came from the desktop version of
Club Accounting v. 3. Interestingly enough, the same bug
developed in both of the online web services I am
auditioning, both Bivio and Online Club Accounting. I
suspect the challenge must exist with my data--but, all
along our "internal" numbers have agreed and the audits have
never turned anything up whether on paper (back in the day)
or computerized.

Thanks for the advice. I will contact Bivio support.

Tom McGuire
maclin_74@yahoo.com
Carmichael, CA