I'm our club's treasurer...two of our members left, and were
paid out. Somehow during this process, our Bivio account is
now off due to an error of mine...their valuations were
skewed due to my entering club dues on the wrong valuation
date before the members were paid out...any suggestions on
how I can fix this?

Patricia Quick writes:
> I'm our club's treasurer...two of our members left, and were
> paid out. Somehow during this process, our Bivio account is
> now off due to an error of mine...their valuations were
> skewed due to my entering club dues on the wrong valuation
> date before the members were paid out...any suggestions on
> how I can fix this?

You may need to delete their withdrawals and re-enter them. Then, you
can adjust the amount of the Fee to match the check amount you
actually wrote.

If this doesn't work, please email support@bivio.com with details
(members, amounts, dates, etc.).

Cheers,
Rob