Is anyone else having problems with TD Ameritrade feed?
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Is anyone else having problems with TD Ameritrade feed? I just noticed that the TD Ameritrade feed stopped updating my investment club's bivio account after 3/21/2007. I had to hand crank the activity from that date forward. Our account is under the TD Waterhouse system. I know that they were talking about consolidating the back office system sometime this year. Have they done this and I didn't notice? Or am I having a different issue with the feed mechanism?? Thanks for the thoughts. Terence Shinsato writes: > I just noticed that the TD Ameritrade feed stopped updating > my investment club's bivio account after 3/21/2007. I had > to hand crank the activity from that date forward. Our > account is under the TD Waterhouse system. I know that they > were talking about consolidating the back office system > sometime this year. Have they done this and I didn't > notice? Or am I having a different issue with the feed > mechanism?? Thanks for the thoughts. Very occassionally, the data provided by the broker software changes or gives us incorrect data. Our import software can only be so smart. However, we do correct our software in such instances, usually within the same week so I'm surprised that this hasn't been corrected. Suffice it to say that support has been notified, and we'll be working on the problem. However, you mail want to email support@bivio.com directly. Cheers, Rob |
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