Communications
club_cafe
HelpRegister
Accountsync
Yesterday was the first day our initial club deposits
arrived at Ameritrade. Our accountsync is set up so I
assumed this morning there would be some deposit activity
for me to account for but here was nothing. What am I doing
wrong? Do I manually enter them? Why weren't the deposits
picked up by Accountsync?
Kelly Family Trust wrote:
> Yesterday was the first day our initial club deposits
> arrived at Ameritrade. Our accountsync is set up so I
> assumed this morning there would be some deposit activity
> for me to account for but here was nothing. What am I doing
> wrong? Do I manually enter them? Why weren't the deposits
> picked up by Accountsync?
Never mind- had to check my email- thanks.
Kelly Family Trust writes:
> Yesterday was the first day our initial club deposits
> arrived at Ameritrade. Our accountsync is set up so I
> assumed this morning there would be some deposit activity
> for me to account for but here was nothing. What am I doing
> wrong? Do I manually enter them? Why weren't the deposits
> picked up by Accountsync?

They were, and I see you have identified your first payments
correctly. Congratulations!

There's still one unidentified credit you need to take care of.
Please visit Accounting > Accounts > Ameritrade.

The hardest thing we have to teach new One Minute Treasurers is to
wait. Your message was mailed at 6a MDT. Our servers were busily
importing AccountSync at this time. We can't start the imports any
earlier, because we have found that brokers books are not "closed" by
then. They will report errant and incomplete transactions to bivio if
run AccountSync any earlier.

You'll get an email when AccountSync imports transactions. The email
describes all the transactions in detail, plus contains a link to the
page where you may need to identify transactions. Please wait for
this email. Sometimes, for various reasons, we cannot import the
prior day's transactions. This is normal, too. Just wait a day or
so, and your accounting will be up to date.

Cheers,
Rob