AccountSync & married couple

Mike Carroll on

Hi,

Will I have a problem using AccountSync if the husband &
wife who belong to our club as 2 members deposit 1 check for
$100 instead of 2 for $50? Does each member have to deposit
a separate check?

Thanks.

Mike Carroll

Gene Rooks on

Mike, Account Sync doesn't identify payments, merely the amounts deposited.
It is still up to the treasurer to assign to each person what they paid, so
keep your notes and check copies to document this each month. Gene Rooks,
Orlando

Victoria Investment on

Hi,
Gene do not know if you can help me, I've been writting to support@bivio.com
but is falling in deaf ears.
We have been trying to log on to our club acc. since thursday and we keep getting this message.

Your request cannot be fulfilled because the submitted data is no longer valid.

This may happen if you press Reload or Back on your browser.

If you do not understand this error message, please email customer support at support@bivio.com.

But support does not exist because we have been emailing since thursday
and no respond.
Thanks
Marcos Lainez

Gene Rooks <generooks@cfl.rr.com> wrote:

Mike, Account Sync doesn't identify payments, merely the amounts deposited.
It is still up to the treasurer to assign to each person what they paid, so
keep your notes and check copies to document this each month. Gene Rooks,
Orlando

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Michael Carroll on

Gene,

Ok, I'll see how it works when I get to it. Thanks again for
those "Newbie Treasurer" articles!

Mike

Gene Rooks on

Marcos, bivio support is usually quite prompt. I'm afraid I can't assist you in this, because while I answer treasurer's questions sometimes on this list, I've only dabbled actually using the bivio system, so haven't had to deal with this. Gene

Marcos Lainez on

Thank you G.
Marcos

Gene Rooks <generooks@cfl.rr.com> wrote:

Marcos, bivio support is usually quite prompt. I'm afraid I can't assist you in this, because while I answer treasurer's questions sometimes on this list, I've only dabbled actually using the bivio system, so haven't had to deal with this. Gene

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Rob Nagler on

Victoria Investment writes:
> But support does not exist because we have been emailing since thursday
> and no respond.

We're here. It's a rather odd error message that you ran into. It
might be a browser glitch. I suggest your restart your computer. It
might clear things up.

Somebody from support will try to email you. It may the mail is
getting lost. If you don't get a response, please call us at +1
866.248.7571.

Rob

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