We are new to Bivio and in attempting to setup, found we
could not import from NAIC Club Accounting 2.x.

I received an email from Support saying to email 3 reports
to support@bivio.com. I've tried 3 times over the weekend
and each time the mail bounces as "relaying denied."

What's up?

Alicia
Treasurer
Steel Magnolias Investment Club

Alicia Peycelon wrote:
> I've tried 3 times over the weekend
> and each time the mail bounces as "relaying denied."
 
We didn't find a record of this in our server logs. It may be there is
a misconfiguration on your mail server.
 
Please try sending the files to support using the form below:
 
https://www.bivio.com/pub/mail-support
 
Paul Moeller
bivio, Inc.

Paul Moeller wrote:
> Alicia Peycelon wrote:
> > I've tried 3 times over the weekend
> > and each time the mail bounces as "relaying denied."
>
> We didn't find a record of this in our server logs. It may be there is
> a misconfiguration on your mail server.
>
> Please try sending the files to support using the form below:
>
> https://www.bivio.com/pub/mail-support
>
> Paul Moeller
> bivio, Inc.

Ok, just sent. Looks like the form method works. Thanks!