Option Shares

Tekko Roos on

Getting very irritated at the moment.
We've just purchased ome shares (425 of them at $2.31 ea.).
When I try to make the entry into investments I get this
error message :-
"Option shares must be a multiple of 100"
I've never had this before. And we have lots of other shares
in our portfolio that are not multiples of 100. I've listed
the investment as 'stock'
Please, need help urgently as I have to make an accounts
presentation at our meeting tonight.

Tekko Roos

Rob Nagler on

Tekko Roos writes:
> Getting very irritated at the moment.
> We've just purchased ome shares (425 of them at $2.31 ea.).
> When I try to make the entry into investments I get this
> error message :-
> "Option shares must be a multiple of 100"
> I've never had this before. And we have lots of other shares
> in our portfolio that are not multiples of 100. I've listed
> the investment as 'stock'
> Please, need help urgently as I have to make an accounts
> presentation at our meeting tonight.

We apologize for the error. We have been adding option support to the
system. This error message shouldn't be shown yet, because testing is
not complete.

We'll look into what is causing it, and get back to you directly via
support@bivio.com as to how to work around it.

Rob

Tekko Roos on

Rob Nagler wrote:
> We apologize for the error. We have been adding option support to the
> system. This error message shouldn't be shown yet, because testing is
> not complete.
>
> We'll look into what is causing it, and get back to you directly via
> support@bivio.com as to how to work around it.
>
> Rob

Thanks Rob,
This morning logged on and was able to make the entry. So
seems you guys got straight on to the problem.
Tekko Roos.

Marcos Lainez on

Thank you for your reply, Iam an Apple computer user and I think this was the problem, I tried it on a PC and I did not have any problem.So the problem is on my apple computer that it is not compartible with your pc computers softwear.

Tekko Roos <tuggers@bivio.com> wrote:

Rob Nagler wrote:
> We apologize for the error. We have been adding option support to the
> system. This error message shouldn't be shown yet, because testing is
> not complete.
>
> We'll look into what is causing it, and get back to you directly via
> support@bivio.com as to how to work around it.
>
> Rob

Thanks Rob,
This morning logged on and was able to make the entry. So
seems you guys got straight on to the problem.
Tekko Roos.

Do you Yahoo!?
New and Improved Yahoo! Mail - 100MB free

Rob Nagler on

Marcos Lainez writes:
> Thank you for your reply, Iam an Apple computer user and I think
> this was the problem, I tried it on a PC and I did not have any
> problem.So the problem is on my apple computer that it is not
> compartible with your pc computers softwear.

The problem should be fixed. We have several Mac users in our office,
and they have no complaints using bivio. Please contact
support@bivio.com should you continue to have problems.

Rob

Mail