I have a member who is now deceased and we withdrew his
share from the club. When I click on Members he appeared
but then I clicked the box so as not to show withdrawn
members. However, he still appears on the Member Status
report. How do I eliminate this?

Marvin J. Krantz writes:
> I have a member who is now deceased and we withdrew his
> share from the club. When I click on Members he appeared
> but then I clicked the box so as not to show withdrawn
> members. However, he still appears on the Member Status
> report. How do I eliminate this?

I don't see any withdrawals in your Transaction History for this
year. Please email support@bivio.com with particulars, including the
member's name, and we should be able to resolve this.

We can't discuss detailed issues with your account on the Club Cafe
without violating our privacy policy. support@bivio.com is the place
to go for problems of this nature.

Rob