I can not seem to upload an .ssg from stock analyst plus to
Bivio.

My scenrio is I get the upload screen and browse for the
file which is A:\bbby.ssg, which I find. I then have to
name it and I just want to name it bbby.ssg which comes up,
but when I hit ok the original name disappears. What should
I do?

Thanks for any assistance anyone can give.

Stephanie Reidinger

Stephanie Reidinger writes:
> My scenrio is I get the upload screen and browse for the
> file which is A:\bbby.ssg, which I find. I then have to
> name it and I just want to name it bbby.ssg which comes up,
> but when I hit ok the original name disappears. What should
> I do?

We haven't heard of this problem before. Please send a support
request:

http://www.bivio.com/pub/mail-support

Please include an approximate time and date when you last saw this
error occur. This will help us with anything that might be in our
server logs.

Cheers,
Rob Nagler
bivio Inc.