Our club has been around for about 4 years now. The first two of them, we spent with the NAIC. IThe last two with Bivio. I am not sure what the NAIC is charging now for their service now, and I don't really care. The customer service I received today from Bivio is worth double the VERY REASONABLE $59.00 they are charging per year for this outstanding program.
 
After coming to a dead end with a problem I was having with our "account sync" service, I called bivio and, as is most common, got a voice mail from someone stating that "they" would call me back soon. I hung up somewhat annoyed at yet another voice mail, something that we all are very accustomed to at almost all organizations. I NEVER expected a return call. HOWEVER, to my surprise, approximately 1 hour later, I received a call from Rob Nagler. Him and I actually spent about 20 minutes on the phone, during which time he quickly straightened out our accounting problem. I knew bivio was always very quick at responding to emails, but never imagined they would actually return my call.
 
For the money bivio will begin charging, we are VERY SATISFIED!
 
Once again, Rob, I would like to thank you for your time.
 
Jimie Phares
Rapid Investments

Jimie,
 
Thanks for your message. Getting comment s like yours is what makes all the effort worthwhile.
 
Warm regards,
Ion