Greetings all - As a new treasurer, I seek a Treasurer-geek
(that's a full compliment) to engage in conversation to
straighten out a mess that has been created trying to
withdraw 3 members.
The full withdrawal was performed. Then checks came in that
needed to be assigned. With the members no longer being on
the roster, there was no way we could assign these payments
to the members. BIVIO advised starting over by first
printing the withdrawal report of each person, then deleting
the withdrawal to start over again. The problem is thought
to be (?) in the way "Pending" accounts were set up. This
would best be done in phone conversation if you are willing.
Thank you for your consideration and all the best in your
Club decisions. My club will have been operating for 30
years next year. You'd think we'd know better.
What do you mean by "checks came in that needed to be assigned?
Kim Potter, treasurer
BI Brighton Model Club
Michigan
On Friday, June 3, 2022, 10:52:26 PM EDT, Mason Moseley via bivio.com <user*20614300001@bivio.com> wrote:
Greetings all - As a new treasurer, I seek a Treasurer-geek (that's a full compliment) to engage in conversation to straighten out a mess that has been created trying to withdraw 3 members. The full withdrawal was performed. Then checks came in that needed to be assigned. With the members no longer being on the roster, there was no way we could assign these payments to the members. BIVIO advised starting over by first printing the withdrawal report of each person, then deleting the withdrawal to start over again. The problem is thought to be (?) in the way "Pending" accounts were set up. This would best be done in phone conversation if you are willing. Thank you for your consideration and all the best in your Club decisions. My club will have been operating for 30 years next year. You'd think we'd know better.
Also, those members should be on your roster until their withdrawals are complete. Can you click them back in? I'm not sure how you withdrew them without issuing them checks or stock representing their portion of your portfolio.
Greetings all - As a new treasurer, I seek a Treasurer-geek (that's a full compliment) to engage in conversation to straighten out a mess that has been created trying to withdraw 3 members. The full withdrawal was performed. Then checks came in that needed to be assigned. With the members no longer being on the roster, there was no way we could assign these payments to the members. BIVIO advised starting over by first printing the withdrawal report of each person, then deleting the withdrawal to start over again. The problem is thought to be (?) in the way "Pending" accounts were set up. This would best be done in phone conversation if you are willing. Thank you for your consideration and all the best in your Club decisions. My club will have been operating for 30 years next year. You'd think we'd know better.
4 checks were used to pay withdrawing members. BIVIO picked them up from the broker when they were deposited.
When seeking a "Member Status Report" I have this error message:
There are unidentified AccountSync debits or credits on 05/13/2022, prior to the selected Report Date. You must identify the items on theAccount Details page. Scroll through the account transactions, looking for any which are unidentified. Use the selection box to identify the transaction.
These checks are the only items "unidentified" (better language).
I can better answer tomorrow, but I REALLY appreciate your quick response.
There are amounts in a "Pending" and a "Pending Withdrawal" that may help solve this.
Greetings all - As a new treasurer, I seek a Treasurer-geek (that's a full compliment) to engage in conversation to straighten out a mess that has been created trying to withdraw 3 members. The full withdrawal was performed. Then checks came in that needed to be assigned. With the members no longer being on the roster, there was no way we could assign these payments to the members. BIVIO advised starting over by first printing the withdrawal report of each person, then deleting the withdrawal to start over again. The problem is thought to be (?) in the way "Pending" accounts were set up. This would best be done in phone conversation if you are willing. Thank you for your consideration and all the best in your Club decisions. My club will have been operating for 30 years next year. You'd think we'd know better.
If you used a "Pending" or suspense account to record the withdrawals, what you need to do is edit each of the unidentified debits and make each of them a transfer from your broker account to your suspense account. You should add information to the comment field such as "withdrawal of [name]" so that future treasurers will know what the transaction was.
4 checks were used to pay withdrawing members. BIVIO picked them up from the broker when they were deposited.
When seeking a "Member Status Report" I have this error message:
There are unidentified AccountSync debits or credits on 05/13/2022, prior to the selected Report Date. You must identify the items on theAccount Details page. Scroll through the account transactions, looking for any which are unidentified. Use the selection box to identify the transaction.
These checks are the only items "unidentified" (better language).
I can better answer tomorrow, but I REALLY appreciate your quick response.
There are amounts in a "Pending" and a "Pending Withdrawal" that may help solve this.
Greetings all - As a new treasurer, I seek a Treasurer-geek (that's a full compliment) to engage in conversation to straighten out a mess that has been created trying to withdraw 3 members. The full withdrawal was performed. Then checks came in that needed to be assigned. With the members no longer being on the roster, there was no way we could assign these payments to the members. BIVIO advised starting over by first printing the withdrawal report of each person, then deleting the withdrawal to start over again. The problem is thought to be (?) in the way "Pending" accounts were set up. This would best be done in phone conversation if you are willing. Thank you for your consideration and all the best in your Club decisions. My club will have been operating for 30 years next year. You'd think we'd know better.
If you used a "Pending" or suspense account to record the withdrawals, what you need to do is edit each of the unidentified debits and make each of them a transfer from your broker account to your suspense account. You should add information to the comment field such as "withdrawal of [name]" so that future treasurers will know what the transaction was.
4 checks were used to pay withdrawing members. BIVIO picked them up from the broker when they were deposited.
When seeking a "Member Status Report" I have this error message:
There are unidentified AccountSync debits or credits on 05/13/2022, prior to the selected Report Date. You must identify the items on theAccount Details page. Scroll through the account transactions, looking for any which are unidentified. Use the selection box to identify the transaction.
These checks are the only items "unidentified" (better language).
I can better answer tomorrow, but I REALLY appreciate your quick response.
There are amounts in a "Pending" and a "Pending Withdrawal" that may help solve this.
Greetings all - As a new treasurer, I seek a Treasurer-geek (that's a full compliment) to engage in conversation to straighten out a mess that has been created trying to withdraw 3 members. The full withdrawal was performed. Then checks came in that needed to be assigned. With the members no longer being on the roster, there was no way we could assign these payments to the members. BIVIO advised starting over by first printing the withdrawal report of each person, then deleting the withdrawal to start over again. The problem is thought to be (?) in the way "Pending" accounts were set up. This would best be done in phone conversation if you are willing. Thank you for your consideration and all the best in your Club decisions. My club will have been operating for 30 years next year. You'd think we'd know better.