Communications
club_cafe
HelpRegister
Check Deposit
Hello ,

I received a refund check from Better Investing and using Suspense was able to get it into our bank account for our club. This resulted in a negative value in the Suspense account. When I tried to remove this value , it removes the amount that went into bank account
as well. What do I do now?

Richard
Richard:

I assume you received a refund because you overpaid for a
transaction that you originally posted in bivio as negative
to cash and positive to an expense.

When you received the refund, you could have posted it as
positive to cash and a negative to the same expense account
that you originally posted the transaction to.

Now that you have used the suspense account, post a positive
to the suspense account and a negative to the expense
account that was used originally.

The effect of the posting should result in a reduction in
the expense account and an increase in cash.
Jack
You have sent this to the WRONG email address. RICHARD DID NOT RECEIVE
THIS>

Kevin

-----Original Message-----
From: club_cafe@bivio.com <club_cafe@bivio.com> On Behalf Of John W Ranby
Trustee PGM Cariboo Trust via bivio.com
Sent: Wednesday, May 4, 2022 18:21
To: club_cafe@bivio.com
Subject: [club_cafe] Re: Check Deposit

Richard:

I assume you received a refund because you overpaid for a transaction that
you originally posted in bivio as negative to cash and positive to an
expense.

When you received the refund, you could have posted it as positive to cash
and a negative to the same expense account that you originally posted the
transaction to.

Now that you have used the suspense account, post a positive to the suspense
account and a negative to the expense account that was used originally.

The effect of the posting should result in a reduction in the expense
account and an increase in cash.
Jack
Kevin:

Thanks for the information. I used the "reply" on club cafe,
which should deliver the message to everyone who is a
subscriber, including the original poster.

I am not sure whether there is something wrong with the
system or you are confused in thinking that the answering
message would only go to the original poster, and you would
not receive a copy.

Perhaps Richard and Karen can confirm they received the
answering message. I will also alert support@bivio.com to
check the system.
Jack
This was handled by an off list support email. Please discontinue this part thread.

Thanks,
Rob

Got the message.

Richard

On Thu, May 5, 2022 at 11:14 AM Robert Nagler <nagler@bivio.biz> wrote:
This was handled by an off list support email. Please discontinue this part thread.

Thanks,
Rob