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Abbot Spin-off
We are meeting this Sunday and I noticed that our bivio
account does not show the ABT spin-off correctly. We use
Scottrade and they show the correct amount. Should I just
wait to see the correct amounts or do you fix it at your
end. Thanks for your excellent service!
Susan,

Check your club records again. There was a problem with the data we received from our supplier, but all affected clubs should have been adjusted by now. If your club still shows the wrong number of shares, please send us a message at support@bivio.com and we'll look into it.

Ira Smilovitz


On Tue, Jan 8, 2013 at 8:34 PM, Susan J Mueller <suemue@comcast.net> wrote:
We are meeting this Sunday and I noticed that our bivio
account does not show the ABT spin-off correctly. We use
Scottrade and they show the correct amount. Should I just
wait to see the correct amounts or do you fix it at your
end. Thanks for your excellent service!

If anyone has a problem, it is probably because there is an extra split entry. Just go to Accounting>Investments and Delete it and your problem will clear up.


Laurie Frederiksen
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On Tue, Jan 8, 2013 at 9:00 PM, ira smilovitz <ira.smilovitz@gmail.com> wrote:
Susan,

Check your club records again. There was a problem with the data we received from our supplier, but all affected clubs should have been adjusted by now. If your club still shows the wrong number of shares, please send us a message at support@bivio.com and we'll look into it.

Ira Smilovitz


On Tue, Jan 8, 2013 at 8:34 PM, Susan J Mueller <suemue@comcast.net> wrote:
We are meeting this Sunday and I noticed that our bivio
account does not show the ABT spin-off correctly. We use
Scottrade and they show the correct amount. Should I just
wait to see the correct amounts or do you fix it at your
end. Thanks for your excellent service!