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Changing from Schwab to E*Trade
Our club is currently trying to transfer from Schwab to Fidelity as well.  On our first try in October, we were told to use the wrong application which lead to lot of wasted time.  So we decided to postpone our efforts until the new year.  Fortunately, my complaints to Fidelity put me in contact with a different level Rep. that sent me, what I've been assured is the correct application, and spent 45 minutes on the phone with me answering questions in filling out the application.  She was very patient and a pleasure to work with.  I'm hopeful it works this time around.

Anyway, here is her contact info:

Alexandra Ortoleva
Sr. Service Solutions Group Specialist
(800) 756-0128 ext. 67651
Office hours: 8:30 a.m.- 8:00 p.m. ET
Service Solutions Group
Fidelity Investments 

Good Luck!

Gary Sergio
Sidney Investment Club


On Jan 7, 2025, at 5:13 PM, Scott Stambaugh via bivio.com <user*25844000001@bivio.com> wrote:

We need to move from our club from Schwab to Fidelity.  Been holding off until the beginning of the year.  Guess I cannot kick the can down the road any longer.  Does anyone have a contact there that I can start with?

Scott Stambaugh
Treasure
Fort Defiance Investment Club.

On Tue, Jan 7, 2025 at 4:22 PM Marilyn Haldiman via bivio.com <user*17489100001@bivio.com> wrote:
Just to update on our attempt to open our account at
E*Trade.  After submitting all the paperwork required to
E*Trade in early November, 2024, I have had to repeatedly
call them to check on the status of our account.  Each time,
I was told that more information was needed to open the
account.  When I replied that the information they requested
was in the original application packet and that they had the
information they were requesting, they would "expedite" our
application.  After at least 10 phone calls and much time on
"hold", I'm now being told that E*Trade has changed their
application form and I need to resubmit the application with
a newly signed signature page of all members.  I'm done and
I would NEVER recommend E*Trade.  I've had helpful
information from Fidelity and that is where we will open our
account.

Following. My club doing same
Sent from my iPhone

On Jan 7, 2025, at 4:57 PM, Gary & Claudia via bivio.com <user*35169000001@bivio.com> wrote:

Our club is currently trying to transfer from Schwab to Fidelity as well.  On our first try in October, we were told to use the wrong application which lead to lot of wasted time.  So we decided to postpone our efforts until the new year.  Fortunately, my complaints to Fidelity put me in contact with a different level Rep. that sent me, what I've been assured is the correct application, and spent 45 minutes on the phone with me answering questions in filling out the application.  She was very patient and a pleasure to work with.  I'm hopeful it works this time around.

Anyway, here is her contact info:

Alexandra Ortoleva
Sr. Service Solutions Group Specialist
(800) 756-0128 ext. 67651
Office hours: 8:30 a.m.- 8:00 p.m. ET
Service Solutions Group
Fidelity Investments 

Good Luck!

Gary Sergio
Sidney Investment Club


On Jan 7, 2025, at 5:13 PM, Scott Stambaugh via bivio.com <user*25844000001@bivio.com> wrote:

We need to move from our club from Schwab to Fidelity.  Been holding off until the beginning of the year.  Guess I cannot kick the can down the road any longer.  Does anyone have a contact there that I can start with?

Scott Stambaugh
Treasure
Fort Defiance Investment Club.

On Tue, Jan 7, 2025 at 4:22 PM Marilyn Haldiman via bivio.com <user*17489100001@bivio.com> wrote:
Just to update on our attempt to open our account at
E*Trade.  After submitting all the paperwork required to
E*Trade in early November, 2024, I have had to repeatedly
call them to check on the status of our account.  Each time,
I was told that more information was needed to open the
account.  When I replied that the information they requested
was in the original application packet and that they had the
information they were requesting, they would "expedite" our
application.  After at least 10 phone calls and much time on
"hold", I'm now being told that E*Trade has changed their
application form and I need to resubmit the application with
a newly signed signature page of all members.  I'm done and
I would NEVER recommend E*Trade.  I've had helpful
information from Fidelity and that is where we will open our
account.

Same thing happened to us. We completed the partnership form, submitted all of the required documents, only to be told that we had to complete the investment club form. What is strange is we are an investment club but legally organized as a partnership. So someone decided, without any logical basis, that we had to complete the investment club form rather than the partnership form. The partnership form required only the signatures of those individuals who would be designated traders of the account. The investment club form required the signatures of all the partners. Big pain.

Peter Dunkelberger

On Tue, Jan 7, 2025 at 6:04 PM MARY FRAN NOVAK via bivio.com <user*7094300001@bivio.com> wrote:
Following. My club doing same
Sent from my iPhone

On Jan 7, 2025, at 4:57 PM, Gary & Claudia via bivio.com <user*35169000001@bivio.com> wrote:

Our club is currently trying to transfer from Schwab to Fidelity as well. On our first try in October, we were told to use the wrong application which lead to lot of wasted time. So we decided to postpone our efforts until the new year. Fortunately, my complaints to Fidelity put me in contact with a different level Rep. that sent me, what I've been assured is the correct application, and spent 45 minutes on the phone with me answering questions in filling out the application. She was very patient and a pleasure to work with. I'm hopeful it works this time around.

Anyway, here is her contact info:

Alexandra Ortoleva
Sr. Service Solutions Group Specialist
(800) 756-0128 ext. 67651
Office hours: 8:30 a.m.- 8:00 p.m. ET
Service Solutions Group
Fidelity Investments

Good Luck!

Gary Sergio
Sidney Investment Club


On Jan 7, 2025, at 5:13 PM, Scott Stambaugh via bivio.com <user*25844000001@bivio.com> wrote:

We need to move from our club from Schwab to Fidelity. Been holding off until the beginning of the year. Guess I cannot kick the can down the road any longer. Does anyone have a contact there that I can start with?

Scott Stambaugh
Treasure
Fort Defiance Investment Club.

On Tue, Jan 7, 2025 at 4:22 PM Marilyn Haldiman via bivio.com <user*17489100001@bivio.com> wrote:
Just to update on our attempt to open our account at
E*Trade. After submitting all the paperwork required to
E*Trade in early November, 2024, I have had to repeatedly
call them to check on the status of our account. Each time,
I was told that more information was needed to open the
account. When I replied that the information they requested
was in the original application packet and that they had the
information they were requesting, they would "expedite" our
application. After at least 10 phone calls and much time on
"hold", I'm now being told that E*Trade has changed their
application form and I need to resubmit the application with
a newly signed signature page of all members. I'm done and
I would NEVER recommend E*Trade. I've had helpful
information from Fidelity and that is where we will open our
account.

We also filled out an 'old' form and had to redo it.
It took time, but we finally got transferred.

Then came the problem of setting up the automatic deposits. I made the mistake of looking up the address for their bank. My check got returned. I asked for a better address. They gave me one, but I looked at it on Google Maps street view. It was right next door, but looked very sketchy, whereas the address I used looked like the bank. I asked, "are you sure?!?" and they said yes.

So far, only one member has successfully set up their Fidelity automatic deposit successfully. But I'm sure we'll get it squared away.

Linda





On Tue, Jan 7, 2025 at 5:59 PM Peter Dunkelberger via bivio.com <user*26984900001@bivio.com> wrote:
Same thing happened to us. We completed the partnership form, submitted all of the required documents, only to be told that we had to complete the investment club form. What is strange is we are an investment club but legally organized as a partnership. So someone decided, without any logical basis, that we had to complete the investment club form rather than the partnership form. The partnership form required only the signatures of those individuals who would be designated traders of the account. The investment club form required the signatures of all the partners. Big pain.

Peter Dunkelberger

On Tue, Jan 7, 2025 at 6:04 PM MARY FRAN NOVAK via bivio.com <user*7094300001@bivio.com> wrote:
Following. My club doing same
Sent from my iPhone

On Jan 7, 2025, at 4:57 PM, Gary & Claudia via bivio.com <user*35169000001@bivio.com> wrote:

Our club is currently trying to transfer from Schwab to Fidelity as well. On our first try in October, we were told to use the wrong application which lead to lot of wasted time. So we decided to postpone our efforts until the new year. Fortunately, my complaints to Fidelity put me in contact with a different level Rep. that sent me, what I've been assured is the correct application, and spent 45 minutes on the phone with me answering questions in filling out the application. She was very patient and a pleasure to work with. I'm hopeful it works this time around.

Anyway, here is her contact info:

Alexandra Ortoleva
Sr. Service Solutions Group Specialist
(800) 756-0128 ext. 67651
Office hours: 8:30 a.m.- 8:00 p.m. ET
Service Solutions Group
Fidelity Investments

Good Luck!

Gary Sergio
Sidney Investment Club


On Jan 7, 2025, at 5:13 PM, Scott Stambaugh via bivio.com <user*25844000001@bivio.com> wrote:

We need to move from our club from Schwab to Fidelity. Been holding off until the beginning of the year. Guess I cannot kick the can down the road any longer. Does anyone have a contact there that I can start with?

Scott Stambaugh
Treasure
Fort Defiance Investment Club.

On Tue, Jan 7, 2025 at 4:22 PM Marilyn Haldiman via bivio.com <user*17489100001@bivio.com> wrote:
Just to update on our attempt to open our account at
E*Trade. After submitting all the paperwork required to
E*Trade in early November, 2024, I have had to repeatedly
call them to check on the status of our account. Each time,
I was told that more information was needed to open the
account. When I replied that the information they requested
was in the original application packet and that they had the
information they were requesting, they would "expedite" our
application. After at least 10 phone calls and much time on
"hold", I'm now being told that E*Trade has changed their
application form and I need to resubmit the application with
a newly signed signature page of all members. I'm done and
I would NEVER recommend E*Trade. I've had helpful
information from Fidelity and that is where we will open our
account.